Monitoring - The service has been restored and we are actively monitoring the situation.
More information to come.
Apr 19, 2025 - 03:54 UTC
More information to come.
Apr 19, 2025 - 03:54 UTC
Investigating - We are currently investigating network issues impacting our Live Streaming Services in Australia, causing listener disconnections.
More information to come.
Apr 19, 2025 - 02:56 UTC
More information to come.
Apr 19, 2025 - 02:56 UTC
Identified - We have identified an issue affecting the delivery timing of Saved Queries scheduled when using specific days on a weekly interval. Reports configured this way will be sent one day later than expected. Our team is working on correcting this behaviour.
More information to come.
Apr 17, 2025 - 20:38 UTC
More information to come.
Apr 17, 2025 - 20:38 UTC
Investigating - We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider.
The impact of this incident is that we are unable to ingest new DMP segment data into our platform.
Delivery of flights targeting DMP segments may be affected.
More information to come.
Apr 17, 2025 - 17:42 UTC
The impact of this incident is that we are unable to ingest new DMP segment data into our platform.
Delivery of flights targeting DMP segments may be affected.
More information to come.
Apr 17, 2025 - 17:42 UTC
Identified - We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data.
Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution.
More information to come.
Apr 16, 2025 - 18:14 UTC
Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution.
More information to come.
Apr 16, 2025 - 18:14 UTC
AMERICAS
Degraded Performance
East - Live Streaming Delivery
Operational
West - Live Streaming Delivery
Operational
Podcast Delivery
Operational
Live Streaming Ad Delivery
Operational
On-Demand Ad Delivery
Operational
Podcast Ad Delivery
Operational
Yield-Op Ad Delivery
Operational
Legacy Tap UI
Operational
TAP UI
Operational
Tap Reporting
Operational
Tap Reporting - Inventory Availability Forecasting
Degraded Performance
Tap Explore
Operational
Media Buying API
?
Operational
Order Management System (OMS) Proxy
Operational
Yield-Op UI
Operational
Yield-Op Analytics Dashboard
Operational
Yield-Op Scheduled Reports
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
?
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Campaign Manager
Operational
Omny.fm Publishing
Operational
Single Sign On Services
Operational
Login services
Operational
Custom Reports
Degraded Performance
Omny Campaign Manager Forecasting Tool
Operational
Triton Console
Operational
3rd party cookie synchronization
Operational
Omny Studio Webhooks Service
Operational
Data Export Services
Operational
SAM Broadcaster Cloud
?
Operational
Tap API
?
Operational
Royalty Reporting Metrics UI
Operational
Settings UI
Operational
DMP integrations
Degraded Performance
Triton Creative Management API
?
Operational
Triton Rankers
Operational
Content Delivery Network APIs
Operational
Sounder
Operational
EMEA
Degraded Performance
Live Streaming Delivery
Operational
Podcast Delivery
Operational
Live Streaming Ad Delivery
Operational
On-Demand Ad Delivery
Operational
Podcast Ad Delivery
Operational
Yield-Op Ad Delivery
Operational
Legacy Tap UI
Operational
Tap Reporting
Operational
Tap Reporting - Inventory Availability Forecasting
Degraded Performance
Tap Explore
Operational
Media Buying API
Operational
Order Management System (OMS) Proxy
Operational
Yield-Op UI
Operational
Yield-Op Analytics Dashboard
Operational
Yield-Op Scheduled Reports
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Campaign Manager
Operational
Omny.fm Publishing
Operational
Single Sign On Services
Operational
Login services
Operational
Custom Reports
Degraded Performance
Omny Campaign Manager Forecasting Tool
Operational
Triton Console
Operational
3rd party cookie synchronisation
Operational
TAP UI
Operational
Omny Studio Webhooks Service
Operational
Data Export Services
Operational
SAM Broadcaster Cloud
?
Operational
Tap API
?
Operational
Royalty Reporting Metrics UI
Operational
Settings UI
Operational
DMP integrations
Degraded Performance
Triton Creative Management API
?
Operational
Triton Rankers
Operational
Content Delivery Network APIs
Operational
Sounder
Operational
APAC
Degraded Performance
South East & Pacific - Live Streaming Delivery
Operational
South - Live Streaming Delivery
Operational
Podcast Delivery
Operational
Live Streaming Ad Delivery
Operational
On-Demand Ad Delivery
Operational
Podcast Ad Delivery
Operational
Yield-Op Ad Delivery
Operational
Legacy Tap UI
Operational
TAP UI
Operational
Tap Reporting
Operational
Tap Reporting - Inventory Availability Forecasting
Degraded Performance
Tap Explore
Operational
Media Buying API
Operational
Order Management System (OMS) Proxy
Operational
Yield-Op UI
Operational
Yield-Op Analytics Dashboard
Operational
Yield-Op Scheduled Reports
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
Operational
Omny Studio Management API
Operational
Omny Studio Management Portal
?
Operational
Omny Campaign Manager
Operational
Omny.fm Publishing
?
Operational
Single Sign On Services
Operational
Login services
Operational
Custom Reports
Degraded Performance
Omny Campaign Manager Forecasting Tool
Operational
Triton Console
Operational
3rd party cookie synchronisation
Operational
Omny Studio Webhooks Service
Operational
Data Export Services
Operational
SAM Broadcaster Cloud
?
Operational
Tap API
?
Operational
Royalty Reporting Metrics UI
Operational
Settings UI
Operational
DMP integrations
Degraded Performance
Triton Creative Management API
?
Operational
Triton Rankers
Operational
Content Delivery Network APIs
Operational
Sounder
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Coming April 23: TAP Programmatic – Your New Destination for Programmatic Advertising. Apr 23, 2025 11:00-14:00 UTC
We’re thrilled to announce the official launch of TAP Programmatic, Triton Digital’s new home for programmatic advertising for publishers and ad networks. Beginning on April 23, 2025, between 12 PM and 2 PM UTC, you’ll experience an upgraded platform designed with you in mind, featuring streamlined navigation, powerful targeting tools, and greater transparency across your programmatic operations.
Upcoming changes:
- script for user creation and assignment to publisher/ad network
- transition script for publishers, deals and opt-in page
- transition script for ad networks, deals and package pages
No action is required—we’ll handle the migration for you, ensuring a seamless transition.
You’ll retain access to Yield-Op for a few features not yet available in TAP Programmatic (including configuration, ad quality, and the open marketplace).
TAP Programmatic introduces advanced tools for targeting, deal management, package opt-ins, and more, empowering you to take control of your programmatic strategy like never before.
Need a Quick Walkthrough?
Consult our Help Guide, where you will also find a video presentation of TAP Programmatic for Publishers and for Ad Networks
We’re committed to making this a smooth and valuable transition. If you have any questions, your Triton representative is here to help.
Posted on Apr 21, 2025 - 15:18 UTC
Upcoming changes:
- script for user creation and assignment to publisher/ad network
- transition script for publishers, deals and opt-in page
- transition script for ad networks, deals and package pages
No action is required—we’ll handle the migration for you, ensuring a seamless transition.
You’ll retain access to Yield-Op for a few features not yet available in TAP Programmatic (including configuration, ad quality, and the open marketplace).
TAP Programmatic introduces advanced tools for targeting, deal management, package opt-ins, and more, empowering you to take control of your programmatic strategy like never before.
Need a Quick Walkthrough?
Consult our Help Guide, where you will also find a video presentation of TAP Programmatic for Publishers and for Ad Networks
We’re committed to making this a smooth and valuable transition. If you have any questions, your Triton representative is here to help.
Posted on Apr 21, 2025 - 15:18 UTC
Important Network Maintenance in our Montreal Datacenter Apr 24, 2025 01:00-05:00 UTC
We will be performing an upgrade to core network equipment on our Montreal datacenter that will take place on April 24th at 1AM UTC (April 23rd 9PM EDT). The operation is expected to run for up to 4 hours.
The redundancy in place for our core services should make this seamless and non impacting for listeners as we will route the podcast, live radio and advertising requests outside of this datacenter ahead of the maintenance window.
Nevertheless, a few services may experience brief downtime during that period, inclusive of:
- Sam Broadcaster Cloud
- Metrics
- Metrics APIs
- Console
- Forecasting
- Nowplaying API
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards,
Your Triton Digital Team
Posted on Apr 17, 2025 - 16:39 UTC
The redundancy in place for our core services should make this seamless and non impacting for listeners as we will route the podcast, live radio and advertising requests outside of this datacenter ahead of the maintenance window.
Nevertheless, a few services may experience brief downtime during that period, inclusive of:
- Sam Broadcaster Cloud
- Metrics
- Metrics APIs
- Console
- Forecasting
- Nowplaying API
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards,
Your Triton Digital Team
Posted on Apr 17, 2025 - 16:39 UTC
[Avails-API / Forecasting] scheduled maintenance for Thursday April 24th at 01:00 UTC Apr 24, 2025 01:00-05:00 UTC
A software maintenance will take place on Thursday 2025-04-24 at 01:00 UTC.
This update introduces the following changes:
- Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may:
- Receive some 500 errors
- See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
Posted on Apr 16, 2025 - 15:46 UTC
This update introduces the following changes:
- Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may:
- Receive some 500 errors
- See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards,
Your Triton Digital Team
Posted on Apr 16, 2025 - 15:46 UTC