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Identified - We have identified the issue and are actively working on a permanent solution The deals that were created since Feb11th have been fixed. However, any new deals created will still be in lowercase and the fix is planned for early next week. More information to come.
Feb 26, 2026 - 17:06 UTC
Investigating - We are currently investigating an issue impacting all deals created after February 11th, where the deal name is all in lowercase. More information to come
Feb 26, 2026 - 13:58 UTC
AMERICAS
Degraded Performance
90 days ago
99.99
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
99.99
% uptime
Today
TAP Explore
Operational
90 days ago
99.99
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
A software release will take place between March 02 2026 and March 16 2026. Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements: - Various bug fix
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out to our support team: https://help.tritondigital.com/docs/contact-support
Best Regards, Your Triton Digital Team Posted on
Feb 25, 2026 - 18:50 UTC
A software maintenance will take place on Saturday 2026-03-07 at 13:00 UTC.
This update introduces the following change: - Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team Posted on
Feb 26, 2026 - 16:51 UTC
Completed -
The scheduled maintenance has been completed.
Feb 26, 18:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 15:30 UTC
Scheduled -
We will be performing a scheduled maintenance at 15:30 UTC of the Listener Profiler. There have been minor modifications to improve CPU usage. No interruption of service is expected.
Feb 26, 15:18 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 23:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 23:40 UTC
Scheduled -
The following items will be deployed in our latest release: [Tag-API] tag-api CDN timeout returns 200 response status -> Bug
Feb 25, 23:36 UTC
Completed -
The scheduled maintenance has been completed.
Feb 25, 16:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 15:45 UTC
Scheduled -
A software maintenance and feature update will take place on 2026-02-25 at 03:45 PM UTC. This update includes the following improvements to the Triton User Management Console:
* Resolved an issue where the Create button remained disabled even when all required fields were properly completed during new user creation.
* Corrected the progress indicator so that the User Details section is properly marked as completed once all required fields are valid.
* Added a visual loading indicator (spinner) in the Content Access section to clearly show when data is being loaded before display.
The following component will be updated:
* Triton User Management Console.
There is no expected downtime or service interruptions for the Triton User Management UI.
If you have any questions, please contact us by submitting a Support ticket.
Best Regards, Your Triton Digital Team
Feb 25, 14:57 UTC
Resolved -
A fix has been applied. The correct values for Bid Requests are now being displayed in the All Deals Troubleshooter (BETA). This feature remains in the BETA phase of development. Should you encounter any bugs, we appreciate your collaboration in reporting them to our Support team. This incident is considered resolved.
Feb 24, 22:13 UTC
Investigating -
We are currently investigating an issue impacting the All Deals Troubleshooter (Beta). The number of Bid requests displayed is incorrect. In the meantime, for a proper troubleshooting, we recommend using My Dashboard- Deals Troubleshooting and Bids Dashboards. More information to come.
Feb 23, 08:28 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 21:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 21:20 UTC
Scheduled -
The following items will be deployed in our latest release: [BAPI] Remove Bamboo CI/CD specs and dependencies -> Debt [BAPI] Small refactor of system and integration test setup in buld.gradle - booking-api -> Debt [BAPI] On the Search Organization endpoint, primary_organization filter not being respected -> Debt [BAPI] Add attribute in Orgs for 3rd-Party Data-Weather -> Feature [BAPI] Add attribute in Orgs for Demos+ permissions -> Feature [BAPI, Downstream Events Processor, tap-lib-common] Handle new Targeting dimensions in Flight Details for Addressability, Format, Language, and Delivery Method -> Feature
Feb 24, 21:16 UTC
Completed -
The scheduled maintenance has been completed.
Feb 23, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 15:00 UTC
Scheduled -
A software maintenance will take place on Monday 2026-02-23 at 15:00 UTC.
This update introduces the following changes: - Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Feb 19, 18:09 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 18:30 UTC
Scheduled -
A software maintenance & deployment of a new feature will take place on 2026-02-19 at 18:30 UTC. This update introduces the following changes:
* Deployment of the Console behind Auth0 authentication.
The authentication flow will remain transparent, and existing credentials will continue to work as usual. The following components will be updated:
* Triton Console
Please note that there is no expected downtime, and you should not experience any service interruptions during this process.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Feb 19, 16:07 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 16:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 16:31 UTC
Scheduled -
The following items will be deployed in our latest release: [Phoenix] Jelli batch execution tables are using large amounts of space -> Debt [Phoenix] Plan Ingestion inventory gets out of sync when either creating or cancelling plans in parallel -> Bug
Feb 19, 16:30 UTC
Resolved -
This incident has been resolved
Feb 19, 09:00 UTC
Monitoring -
A fix has been deployed. Users should now be able to add stations to station tags normally. We will monitor the situation closely.
Feb 18, 21:21 UTC
Investigating -
We are currently investigating an issue impacting station tags updating or creation process. A new station tag can be created, but stations cannot be added to the tag. More information to come.
Feb 18, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 00:00 UTC
Scheduled -
A software maintenance will take place on Tuesday, February 16th at 00:00 UTC.
This update introduces the following changes: - Backend technical maintenance necessary for the Manadge service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
Although we anticipate minimal user disruption, some users may experience UI slowness or errors. If this occurs, please wait a short period before retrying your query.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Feb 16, 16:24 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 21:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 20:00 UTC
Scheduled -
We will be performing a scheduled maintenance at 20:00 UTC of the Listener Profiler. There have been minor modifications to the underlying libraries. No interruption of service is expected.
Feb 18, 19:37 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:00 UTC
Scheduled -
A software maintenance will take place on Wednesday, February 18th, 2026 from 19:00 to 21:00 UTC.
This update introduces the following change: - Backend technical upgrade necessary to maintain the Digital Ad Delivery server and ensure data pipeline is healthy.
Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.
Best Regards, Your Triton Digital Team
Feb 17, 19:07 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 20:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:40 UTC
Scheduled -
This maintenance introduces the following change:
* NEW [Optable - Identity page] UI Enhancement: Region Selection in Identity App Settings * FIX: Station tags UI - Improvements and fixes on stations not loading
Please note that there is no interruption to reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Feb 18, 19:26 UTC
Completed -
The scheduled maintenance has been completed.
Feb 16, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:00 UTC
Scheduled -
MIA2 Live Streaming and Podcasts servers maintenance starting Feb 12, 2026 - 3:00PM UTC and ending Feb 16, 2026 - 5:00AM UTC. Our servers in Miami 2 data center are moving to a Tampa Bay data center. Servers will be put in maintenance mode at the beginning of the maintenance window (12h before they are shut down) to minimize impact on listeners. That will allow to the load to shift to the other data centers. There is redundancy already in place to make sure that there will be no downtime. Servers will be back in operation during the weekend.
If you have any questions feel free to reach out to our support team
Feb 10, 18:23 UTC
Resolved -
This incident has been resolved.
Feb 13, 17:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 11, 15:39 UTC
Investigating -
We are investigating an issue impacting Omny Studio API and UI services. Some of our users can experience slowness and intermittent errors while navigating through the API/UI. More information to come.
Feb 11, 14:27 UTC