Monitoring - A fix has been applied and the API is now returning data as normal.
We are actively monitoring the situation.
More information to come.
Aug 10, 2026 - 15:41 UTC
We are actively monitoring the situation.
More information to come.
Aug 10, 2026 - 15:41 UTC
Investigating - We are investigating an issue with the Now Playing (or "Song History") service API where no songs are returned when a query is made. This may impact certain players using this API to display currently playing songs and also players using the API to display past songs.
Live song information via cue points are not affected by this incident.
More information to come.
Aug 10, 2026 - 13:59 UTC
Live song information via cue points are not affected by this incident.
More information to come.
Aug 10, 2026 - 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 2026 - 08:00 UTC
Jul 22, 2026 - 08:00 UTC
Scheduled - A software release will take place between July 22nd and Aug 14th.
Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements:
- Fix a corner case where our servers produced an initial HLS manifest with 4 segments, creating issues with pre-rolls being cut by some players/apps.
- Security improvements related to SSL and SSL certificates.
- Other bug fixes
This new release will be introduced on the following services:
- Media Gateway (MG)
- Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out to our support team: https://help.tritondigital.com/docs/contact-support
Best Regards,
Your Triton Digital Team
Jul 22, 2026 08:00 - Aug 13, 2026 16:00 UTC
Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements:
- Fix a corner case where our servers produced an initial HLS manifest with 4 segments, creating issues with pre-rolls being cut by some players/apps.
- Security improvements related to SSL and SSL certificates.
- Other bug fixes
This new release will be introduced on the following services:
- Media Gateway (MG)
- Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out to our support team: https://help.tritondigital.com/docs/contact-support
Best Regards,
Your Triton Digital Team
Jul 22, 2026 08:00 - Aug 13, 2026 16:00 UTC
AMERICAS
Degraded Performance
Live Streaming Delivery - East
Operational
Live Streaming Delivery - West
Operational
Podcast Delivery
Operational
Content Delivery Network APIs
Degraded Performance
Live Streaming Ad Delivery
Operational
Podcast Ad Delivery
Operational
Programmatic Ad Delivery
Operational
On-Demand Ad Delivery
Operational
TAP UI
Operational
TAP Explore
Operational
TAP Reporting
Operational
TAP Reporting - Inventory Availability Forecasting
Operational
TAP API
Operational
Triton Creative Management API
Operational
DMP integrations
Operational
TAP Programmatic UI (Yield-Op)
Operational
Manadge (TAP Programmatic Analytics Dashboard)
Operational
Programmatic Scheduled Reports
Operational
Order Management System (OMS) Proxy
Operational
3rd party cookie synchronization
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Triton Rankers
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
Operational
Royalty Reporting Metrics UI
Operational
Custom Reports
Operational
Data Export Services
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Studio Recording Agent
Operational
Omny Studio Webhooks Service
Operational
Omny.fm Publishing
Operational
Settings UI
Operational
Login services
Operational
Single Sign On Services
Operational
Triton Console
Operational
SAM Broadcaster Cloud
Operational
Sounder
Operational
EMEA
Degraded Performance
Live Streaming Delivery
Operational
Podcast Delivery
Operational
Content Delivery Network APIs
Degraded Performance
Live Streaming Ad Delivery
Operational
Podcast Ad Delivery
Operational
Programmatic Ad Delivery
Operational
On-Demand Ad Delivery
Operational
TAP UI
Operational
TAP Explore
Operational
TAP Reporting
Operational
TAP Reporting - Inventory Availability Forecasting
Operational
TAP API
Operational
Triton Creative Management API
Operational
Order Management System (OMS) Proxy
Operational
DMP integrations
Operational
TAP Programmatic UI (Yield-Op)
Operational
Manadge (TAP Programmatic Analytics Dashboard)
Operational
Programmatic Scheduled Reports
Operational
3rd party cookie synchronisation
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Triton Rankers
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
Operational
Royalty Reporting Metrics UI
Operational
Custom Reports
Operational
Data Export Services
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Studio Recording Agent
Operational
Omny Studio Webhooks Service
Operational
Omny.fm Publishing
Operational
Settings UI
Operational
Login services
Operational
Single Sign On Services
Operational
Triton Console
Operational
SAM Broadcaster Cloud
Operational
Sounder
Operational
APAC
Degraded Performance
Live Streaming Delivery - South East & Pacific
Operational
Live Streaming Delivery - South
Operational
Podcast Delivery
Operational
Content Delivery Network APIs
Degraded Performance
Live Streaming Ad Delivery
Operational
Podcast Ad Delivery
Operational
Programmatic Ad Delivery
Operational
On-Demand Ad Delivery
Operational
TAP UI
Operational
TAP Explore
Operational
TAP Reporting
Operational
TAP Reporting - Inventory Availability Forecasting
Operational
TAP API
Operational
Triton Creative Management API
Operational
DMP integrations
Operational
TAP Programmatic UI (Yield-Op)
Operational
Manadge (TAP Programmatic Analytics Dashboard)
Operational
Programmatic Scheduled Reports
Operational
Order Management System (OMS) Proxy
Operational
3rd party cookie synchronisation
Operational
3rd Party Trackers & Programmatic Impressions
Operational
Metrics API (Advertising + Measurement)
Operational
Podcast Metrics UI
Operational
Triton Rankers
Operational
Streaming Metrics UI
Operational
Webcast Metrics UI
Operational
Webcast Metrics API
Operational
Data Collection Services (LT / LC)
Operational
Royalty Reporting Metrics UI
Operational
Custom Reports
Operational
Data Export Services
Operational
Omny Studio Management Portal
Operational
Omny Studio Management API
Operational
Omny Studio Recording Agent
Operational
Omny Studio Webhooks Service
Operational
Omny.fm Publishing
Operational
Settings UI
Operational
Login services
Operational
Single Sign On Services
Operational
Triton Console
Operational
SAM Broadcaster Cloud
Operational
Sounder
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.