Forecasting/Avails data processing issue

Incident Report for Triton Digital Platform Status

Identified

We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data.
Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution.
More information to come.

Posted Apr 16, 2025 - 18:14 UTC

This incident affects: EMEA (Tap Reporting - Inventory Availability Forecasting), AMERICAS (Tap Reporting - Inventory Availability Forecasting), and APAC (Tap Reporting - Inventory Availability Forecasting).