Unable to upload new images to Triton Player Web Admin

Incident Report for Triton Digital Platform Status

Resolved

Our team has applied mitigation measures and have fixed the issue. Clients are once again able to upload new and manage Player V4 imagery in Player Web Admin as normal.
This incident is considered resolved.

Posted Aug 24, 2026 - 15:59 UTC

Identified

We have identified an issue with the upload mechanism in Player Web Admin where users are unable to upload new imagery to be displayed on their Triton V4 Player. Existing imagery is unaffected.
We are actively looking for a solution.
More information to come.

Posted Aug 17, 2026 - 16:18 UTC

This incident affected: AMERICAS (Live Streaming Delivery - East, Live Streaming Delivery - West), EMEA (Live Streaming Delivery), and APAC (Live Streaming Delivery - South East & Pacific, Live Streaming Delivery - South).