Console Live Analytics displays no data starting with 15 of January

Incident Report for Triton Digital Platform Status

Resolved

A fix was applied and data is now displaying properly.
This incident is considered resolved.

Posted Jan 18, 2022 - 14:14 UTC

Investigating

We are currently investigating an issue with the Triton Digital Console Live Analytics service, currently, it is not displaying any data starting with 15 of January.

While our technicians are working on restoring the service, please use our Streaming/Webcast Metrics reporting tools: https://metrics.tritondigital.com/#/

We are sorry for the inconvenience created. Rest assured there is no data loss.
More updates will follow.

If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Best Regards,
Your Triton Digital Team

Posted Jan 17, 2022 - 13:40 UTC

This incident affected: EMEA (Triton Console), AMERICAS (Triton Console), and APAC (Triton Console).