Data gaps in Realtime Listening Stats
Incident Report for Triton Digital Platform Status
Resolved
This incident is considered resolved.
Posted Oct 29, 2024 - 20:44 UTC
Monitoring
A fix was implemented which should greatly improve reliability of the data flow tot he UI. Users should no longer see gaps in the Realtime stats due tot his incident.
We will monitor the situation closely.
Posted Oct 28, 2024 - 20:21 UTC
Investigating
We are investigating an issue whereby users will see data gaps in the Realtime Listening stats graphs.
Please note that gaps caused by this incident are not actual, listening drops.
This incident will not affect Webcast Metrics reports.
More information to come.
Posted Oct 23, 2024 - 21:56 UTC
This incident affected: EMEA (Streaming Metrics UI), AMERICAS (Streaming Metrics UI), and APAC (Streaming Metrics UI).