Delay in Scheduled Saved Queries Report Delivery

Incident Report for Triton Digital Platform Status

Resolved

We have resolved an issue that was affecting the delivery timing of Saved Queries scheduled using specific days on a weekly interval. Previously, reports configured in this manner were being delivered one day later than expected. All affected schedules should now function as intended.

Posted Apr 24, 2025 - 18:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2025 - 15:03 UTC

Identified

We have identified an issue affecting the delivery timing of Saved Queries scheduled when using specific days on a weekly interval. Reports configured this way will be sent one day later than expected. Our team is working on correcting this behaviour.
More information to come.

Posted Apr 17, 2025 - 20:38 UTC

This incident affected: EMEA (Custom Reports), AMERICAS (Custom Reports), and APAC (Custom Reports).