Spot Converter API - High error rates

Incident Report for Triton Digital Platform Status

Resolved

This incident has been resolved.
Posted Jun 26, 2026 - 21:05 UTC

Monitoring

A fix has been deployed and we are no longer experiencing errors in our spot converter service. We will continue to monitor the situation closely.
Posted Jun 26, 2026 - 18:00 UTC

Identified

The issue has been identified and a fix is being implemented in our spot converter service.
More information to come when the fix is deployed.
Posted Jun 26, 2026 - 17:12 UTC

Update

We are still investigating an issue with our Spot Converter API. We are experiencing high error rates, and currently cannot convert from CPS goal to impressions, which affects the following services:
- Live Ad Delivery: New spot flights will not deliver
- Live Ad Delivery: Any updated spot flights will not have their goal updated
- Forecasting: Any spots queries will return None

More information to come.
Posted Jun 26, 2026 - 15:27 UTC

Investigating

We are currently investigating an issue with our Spot Converter API. We are experiencing high error rates which may affect conversions of impressions to spots on our services.
More information to come.
Posted Jun 26, 2026 - 14:52 UTC
This incident affected: EMEA (Live Streaming Ad Delivery, TAP Reporting - Inventory Availability Forecasting, TAP API), AMERICAS (Live Streaming Ad Delivery, TAP Reporting - Inventory Availability Forecasting, TAP API), and APAC (Live Streaming Ad Delivery, TAP Reporting - Inventory Availability Forecasting, TAP API).