We will be performing a core router software upgrade at our London data centre. This maintenance will take place on April 3rd between 18:00 UTC and 22:00 UTC.
The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) will stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) might get disconnected. In such cases, the system will failover on another available Media Gateway automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Posted Mar 26, 2025 - 18:52 UTC
This scheduled maintenance affects: EMEA (Live Streaming Delivery).