Monitoring - A fix has been deployed. Users should now see TAP Explore behave normally.
We will be monitoring the situation closely.

May 08, 2026 - 21:16 UTC
Identified - The origin of the issue was identified. Our team is working on a fix.
More information to come.

May 08, 2026 - 19:20 UTC
Investigating - We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc.
Our team is actively looking on restoring functionality.
More information to come.

May 08, 2026 - 19:05 UTC
Monitoring - The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap.
We are monitoring the situation closely.

May 08, 2026 - 15:23 UTC
Investigating - We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore).
As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode.
More information to come.

May 08, 2026 - 08:29 UTC
Investigating - We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well.
We are in contact with Google to restore this functionality.
More information to come.

Apr 29, 2026 - 15:58 UTC
AMERICAS Operational
90 days ago
99.92 % uptime
Today
Live Streaming Delivery - East Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - West Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
96.8 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
99.96 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
99.99 % uptime
Today
Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
99.96 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
99.99 % uptime
Today
Live Streaming Delivery - South East & Pacific Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
100.0 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
100.0 % uptime
Today
TAP API Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
99.96 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DMP Profile Enrichment scheduled maintenance for Monday, May 11, 2026 at 14:00 UTC May 11, 2026 14:00-18:00 UTC

A software maintenance will take place on 2026-05-11 at 14:00 UTC

This update introduces the following change:

We will be updating the API that is being used to call DMP/profile enrichment.


Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Posted on May 08, 2026 - 17:59 UTC
May 9, 2026

No incidents reported today.

May 8, 2026

Unresolved incidents: TAP Explore - Selecting Segment PoP results in blanc page, Metrics UI - Login errors to Webcast Metrics Podcast Metrics and TAP Explore.

May 7, 2026

No incidents reported.

May 6, 2026
Resolved - Connectivity and services have now been fully restored to our London data centre.
This incident is considered resolved.

May 6, 17:22 UTC
Identified - The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre.
More information to come.

May 6, 17:06 UTC
Investigating - We are currently investigating a network instability affecting our London datacenter.
Listener experience and ad delivery might be impacted.
We will provide further updates as more information becomes available.
Thank you for your patience.

May 6, 07:07 UTC
May 5, 2026
Completed - The scheduled maintenance has been completed.
May 5, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 19:30 UTC
Scheduled - A software maintenance & deployment of bug fixes will take place on 2026-05-05 at 07:30 PM UTC.
This update introduces the following changes:

* Reinforcement of the 24-hour session duration in Metrics UI .
* A fix for reports pulled via Metrics API, addressing cases where reports for the Netherlands could return no data.

The following components will be updated:

* Metrics UI

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

May 5, 16:11 UTC
Completed - The scheduled maintenance has been completed.
May 5, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 UTC
Scheduled - A software maintenance will take place on Tuesday, May 5th at 17:00 UTC.

This update introduces the following change:
- Backend technical upgrade necessary to maintain the forecasting service

Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.

While the maintenance is ongoing, users of the Avails-API may:
- Receive some 500 errors
- See an impact on the availability of the forecasting service

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

May 4, 14:38 UTC
Resolved - This incident is now considered resolved.
May 5, 14:04 UTC
Monitoring - We are currently monitoring an issue where users might have experienced momentarily where impression data was not displayed in campaign/flight tables in TAP UI. This was not impacting delivery.
May 4, 15:48 UTC
May 4, 2026
Resolved - No further impact has been observed.
This incident is considered resolved.

May 4, 16:58 UTC
Monitoring - On May 1st between 18:55 and 19:55 UTC, our North American on demand ad servers experienced an abnormally high level of requests. This resulted in a temporary inability for our system to respond to On Demand Ad requests during this period. Ad Requests made to our other endpoints around the world were not affected.
Our teams have mitigated the issue and we are monitoring the situation closely.

May 1, 19:58 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Completed - The scheduled maintenance has been completed.
May 1, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 18:00 UTC
Scheduled - A software maintenance & deployment of platform improvements will take place starting on 2026-04-29 at 18hrs UTC, with activities continuing over a period of approximately two days.
This update introduces the following changes:

*Enhancements to our streaming platform's security and operational reliability.

The following components will be updated:
Core backend services supporting our streaming delivery network.

Please note that there is no expected downtime for Live Streaming and you should not experience any service interruptions during this process. Our teams will be actively monitoring the platform throughout the maintenance window.

If you have any questions or notice anything unusual, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Apr 22, 21:16 UTC
Apr 30, 2026
Completed - The scheduled maintenance has been completed.
Apr 30, 22:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 22:35 UTC
Scheduled - The following items have been deployed in our latest releases:
[Tag-API, tap-lib-common] Replace Spark framework with Ktor - tag-api -> Debt
[Tag-API] Add Station Tag changes to Audit Log -> Feature
[Tag-API] Allow users to delete station tags even if the station is disabled. -> Debt
[Tag-API, tap-lib-common] Use ktor-openapi-tools to generate API docs - tag-api -> Feature
[Ad-Separation-API] Use ktor-openapi-tools to generate API docs - ad-separation-api -> Feature
[Ad-Separation-API, BAPI, Tag-API, tap-lib-common] Upgrade Exposed to latest version -> Debt
[BAPI, k8s-booking-api] Restrict dev and staging ingress to iHeart IP allowlist -> Task
[BAPI, Tag-API, tap-lib-common] EnumAdapterFactory not respecting SerializedName annotation -> Bug
[BAPI] Cleanup if a single advertiserId exists in Exclusivity -> Feature

Apr 30, 22:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 30, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 18:00 UTC
Scheduled - This maintenance introduces the following change:

* NEW: Adding audit logs to TAP Settings -> Station tags page.

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Apr 30, 17:59 UTC
Resolved - This incident is now considered resolved.
Apr 30, 17:30 UTC
Monitoring - A fix has been applied and the DMP segments are now loading in the TAP UI Listener targeting section. We will be monitoring.
Apr 29, 19:28 UTC
Investigating - We are currently investigating an issue where the list of DMP segments is not loading in the TAP UI Listener targeting section. This is not affecting delivery of flights that have existing DMP segments already selected.
Apr 29, 14:08 UTC
Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - This maintenance introduces the following change:

* Fix Issue with DMP segments loading in TAP UI Listener targeting

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Apr 29, 18:54 UTC
Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 17:00 UTC
Scheduled - A software maintenance will take place on 2026-04-28 at 17:00 UTC

This update introduces the following change:

We are updating the API that is being used to call DMP/profile enrichment.


If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Apr 28, 15:24 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 13:30 UTC
Scheduled - This maintenance introduces the following change:

* [Admin Programmatic - Open Marketplace Rules] Rules List Page, Creation, Update and Deletion
* Add Country filter/column to DMP Segments Targeting rule
* More internal fixes and improvements

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team

Apr 27, 18:14 UTC
Apr 27, 2026
Completed - The scheduled maintenance has been completed.
Apr 27, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 14:00 UTC
Scheduled - An update to the Webcast Metrics UI, affecting the following pages: Total Measurement Explore, and Charts, will be completed.  The update will be to limit the date filter to January 2020 and forward. Data prior to January 2020 will still be available via the Audience Details page, but with a less granular data set.  This will help to keep performance manageable in our different metrics/explore tabs.

Please note that there is no expected downtime for Webcast Metrics and you should not experience any service interruptions during this process.

For more information, please visit https://help.tritondigital.com/docs/webcast-metrics or contact Support

Best Regards,
Your Triton Digital Team

Apr 15, 15:51 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.