TAP not displaying On Track Indicator
Monitoring - A fix has been applied. Users should once again be able to see OTI data.
We will be monitoring the situation closely.
Nov 07, 2025 - 21:36 UTC
Investigating - We are investigating an issue preventing Tap from displaying the OTI data, which will show an error instead.
We are actively working on restoring this functionality.
This incident is not affecting ad delivery.
More information to come.
Nov 07, 2025 - 21:16 UTC
TAP UI access refused
Monitoring - A fix has been applied. Users should once again be able to access TAP without issues.
We will be monitoring the situation closely.
Nov 07, 2025 - 20:26 UTC
Investigating - We are investigating an issue where certain users are unable to log into TAP. Those users will see a message saying they are not authorized to access TAP when they have valid users and credentials to do so.
Our team is actively seeking a solution.
More information to come.
Nov 07, 2025 - 19:57 UTC
Avails / Forecasting UI errors and API 500 errors
Monitoring - Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters.
We will monitor the situation closely.
Nov 07, 2025 - 19:43 UTC
Identified - We have put preliminary mitigation measures in place and are working on implementing a fix.
More information to come.
Nov 05, 2025 - 20:40 UTC
Investigating - We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures.
More information to come.
Nov 04, 2025 - 15:24 UTC
Monitoring - Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced.
We will continue to monitor the situation closely.
Oct 31, 2025 - 17:44 UTC
Investigating - We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures.
More information to come.
Oct 30, 2025 - 17:26 UTC
Uptime over the past 90 days. View historical uptime.
AMERICAS Operational
90 days ago
99.97 % uptime
Today
Live Streaming Delivery - East Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - West Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronization Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) ? Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
EMEA Operational
90 days ago
99.97 % uptime
Today
Live Streaming Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
APAC Operational
90 days ago
99.97 % uptime
Today
Live Streaming Delivery - South East & Pacific Operational
90 days ago
100.0 % uptime
Today
Live Streaming Delivery - South Operational
90 days ago
100.0 % uptime
Today
Podcast Delivery Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network APIs Operational
90 days ago
100.0 % uptime
Today
Live Streaming Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Podcast Ad Delivery Operational
90 days ago
100.0 % uptime
Today
Programmatic Ad Delivery Operational
90 days ago
100.0 % uptime
Today
On-Demand Ad Delivery Operational
90 days ago
100.0 % uptime
Today
TAP UI Operational
90 days ago
99.99 % uptime
Today
TAP Explore Operational
90 days ago
100.0 % uptime
Today
TAP Reporting Operational
90 days ago
100.0 % uptime
Today
TAP Reporting - Inventory Availability Forecasting Operational
90 days ago
99.66 % uptime
Today
TAP API ? Operational
90 days ago
100.0 % uptime
Today
Triton Creative Management API ? Operational
90 days ago
100.0 % uptime
Today
DMP integrations Operational
90 days ago
100.0 % uptime
Today
TAP Programmatic UI (Yield-Op) Operational
90 days ago
100.0 % uptime
Today
Manadge (TAP Programmatic Analytics Dashboard) Operational
90 days ago
100.0 % uptime
Today
Programmatic Scheduled Reports Operational
90 days ago
100.0 % uptime
Today
Order Management System (OMS) Proxy Operational
90 days ago
100.0 % uptime
Today
3rd party cookie synchronisation Operational
90 days ago
100.0 % uptime
Today
3rd Party Trackers & Programmatic Impressions Operational
90 days ago
100.0 % uptime
Today
Metrics API (Advertising + Measurement) Operational
90 days ago
100.0 % uptime
Today
Podcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Triton Rankers Operational
90 days ago
100.0 % uptime
Today
Streaming Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics UI Operational
90 days ago
100.0 % uptime
Today
Webcast Metrics API Operational
90 days ago
100.0 % uptime
Today
Data Collection Services (LT / LC) Operational
90 days ago
100.0 % uptime
Today
Royalty Reporting Metrics UI Operational
90 days ago
100.0 % uptime
Today
Custom Reports Operational
90 days ago
100.0 % uptime
Today
Data Export Services Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Management API Operational
90 days ago
100.0 % uptime
Today
Omny Studio Recording Agent ? Operational
90 days ago
100.0 % uptime
Today
Omny Studio Webhooks Service Operational
Omny.fm Publishing ? Operational
90 days ago
100.0 % uptime
Today
Settings UI Operational
90 days ago
100.0 % uptime
Today
Login services Operational
90 days ago
100.0 % uptime
Today
Single Sign On Services Operational
90 days ago
100.0 % uptime
Today
Triton Console Operational
90 days ago
100.0 % uptime
Today
SAM Broadcaster Cloud ? Operational
90 days ago
100.0 % uptime
Today
Sounder Operational
90 days ago
99.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Manadge Scheduled Maintenance Nov 10, 2025 23:00 - Nov 11, 2025 00:00 UTC

A software maintenance will be conducted on Monday, November 10th from 23:00 to 23:59 UTC.
This maintenance will require a brief outage of the reports features (export, scheduler and extract API) during the maintenance window.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Posted on Nov 06, 2025 - 18:54 UTC
Nov 8, 2025

No incidents reported today.

Nov 7, 2025
Network issue at our São Paulo data centre
Resolved - This incident has been resolved.
Nov 7, 06:25 UTC
Identified - We have identified a network issue affecting services coming out of our São Paulo data centre.
We are working on implementing mitigation measure.
More information to come
Nov 7, 01:51 UTC
Nov 6, 2025
BAPI scheduled deployment
Completed - The scheduled maintenance has been completed.
Nov 6, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:15 UTC
Scheduled - [BAPI] Fix reseller contract currency validation -> Bug
[BAPI] update tap-api bitbucket docker image version and fix bamboo build -> Bug
[BAPI] Missing doc for organization capping -> Bug
[BAPI] Add ability to save notes in flights. -> Feature
[BAPI] Add designation for `primary` orgs of publishers -> Feature
[BAPI] Remove the stopgap limit put on Audit searches -> Debt
[BAPI] Store the currency associated to contracts -> Feature
[Ad-Separation-API, BAPI, tap-downstream-events-processor] Create a version endpoint for bapi services -> Feature
Nov 6, 20:05 UTC
Settings UI scheduled maintenance for 2025-11-06 at 7:00 pm UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 19:00 UTC
Scheduled - A software maintenance will take place on 2025-11-06 at 7 pm UTC
This update introduces the following change:

Move Ad Separation, DMP Settings, and Station Tags from Triton Settings to TAP Settings > Publisher.

Please note that there is no interruption to, ad-serving or reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Nov 6, 15:16 UTC
Scheduled TAP Programmatic Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 UTC
Scheduled - A software maintenance will take place on Thursday, November 6th from 3:00 to 5:00 UTC on Thursday November 6th, 2025.

This maintenance will require a short outage of Tap Programmatic’s ability to add or update client configurations. Once the maintenance is over, Tap Programmatic services should resume as normal.

Please note that there should be no interruption to ad-serving or reporting data collection during the maintenance.

Best Regards,
Your Triton Digital Team
Nov 3, 20:16 UTC
Network Maintenance at our Los Angeles datacenter
Completed - The scheduled maintenance has been completed.
Nov 6, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 21:49 UTC
Scheduled - We will be performing a maintenance in our Los Angeles datacenter to improve network reliability and system performance.

While we do not expect any impacts on our User interfaces, CDN and Advertising services, there may be brief localized server downtimes as services are moved to other locations before the maintenance. The redundancy in place for our services should make this short maintenance seamless and non impacting for end users, except for listeners connected on digital stations delivered through Sam Cloud which will experience a short downtime during this period.

Our team will be monitoring the situation closely throughout the scheduled maintenance.

If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 31, 20:36 UTC
Nov 5, 2025
Nov 4, 2025
Podcast time based Frequency Capping
Resolved - This incident is considered resolved.
Nov 4, 15:41 UTC
Monitoring - Our team has applied a fix. Time-based frequency capping (hour/day/week/lifetime) should now be properly applied for podcast ad delivery.
We are closely monitoring the situation.
Oct 28, 19:08 UTC
Identified - We have identified a bug affecting podcast ad delivery that prevents time-based frequency capping (hour/day/week/lifetime) from being correctly applied. As a result, some listeners may have received the same ad more times than intended.
Our team has investigated the issue and is actively deploying a fix. Once resolved, time-based capping will work as expected for podcast campaigns. We appreciate your patience.
More information to come.
Oct 27, 13:16 UTC
Investigating - We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected.
Our team is actively working to identify the root cause and will provide further updates as soon as more information is available.
More information to come.
Oct 24, 15:25 UTC
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Oct 30, 2025
TAPUI maintenance for October 30th, 2025. 19:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 19:00 UTC
Scheduled - This maintenance introduces the debt updates and internal changes

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 30, 18:47 UTC
Listener Profiler maintenance for 2025-10-30 at 2:30 PM EDT
Completed - The scheduled maintenance has been completed.
Oct 30, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 18:30 UTC
Scheduled - SCHEDULED

A planned software release will take place on 2025-10-30 at 2:30 PM EDT.

We will be deploying a software update to the Profiler component (responsible for building listener profiles for ad targeting) to improve this service's performance.

There may be some down time in our ability to enrich listener profiles during the maintenance.
Oct 30, 17:59 UTC
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Metrics UI not displaying Total Measurement for some users (intermittent)
Resolved - This incident is considered resolved.
Oct 28, 19:06 UTC
Monitoring - The cause fo the issue was found and a fix was applied a moment ago. Users should now be seeing the Total Measurement sub section consistently if they have been granted access to it.
We will be monitoring the situation closely.
Oct 28, 14:55 UTC
Investigating - We are investigating an issue with the Metrics UI where some users are not being shown the Total Measurements sub sections of the Metrics UI.
Users are instructed to log out, close their browsers and try again as this issue seems to be intermittent.
More information to come.
Oct 27, 17:20 UTC
DMP Admin API maintenance for October 28th, 2025 at 12:15 PM EDT
Completed - The scheduled maintenance has been completed.
Oct 28, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 16:15 UTC
Scheduled - SCHEDULED
A maintenance update will take place at 2025-10-28 at 12:15 PM EDT.

This update introduces the following features and enhancements:
A user with Broadcast Admin role will now be able to edit the DMP Settings in the Settings UI
Oct 28, 16:12 UTC
Manadge (TAP Programmatic Analytics Dashboard) - Widgets data not loading
Resolved - This incident is considered resolved.
Oct 28, 14:53 UTC
Monitoring - A fix has been implemented. Data is now being displayed. We are monitoring the results.
Oct 27, 13:02 UTC
Investigating - We are currently investigating an issue impacting (TAP Programmatic Analytics Dashboard), where users may experience issues with data not loading on some widgets in their workspace.
Oct 27, 08:23 UTC
Avails API / Forecasting errors
Resolved - This incident is considered resolved.
Oct 28, 14:52 UTC
Monitoring - Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters.
We will monitor the situation closely.
Oct 27, 20:42 UTC
Investigating - We are currently investigating an issue where users may experience errors when running Forecasting queries in the UI and also getting 500 errors when sending API queries to the avails API.

Our team is investigating the issue. More information to come.
Oct 27, 19:45 UTC
Oct 27, 2025
TAPUI maintenance for October 27th, 2025. 19:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 27, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 19:00 UTC
Scheduled - This maintenance introduces the following change:

* Targeting Templates - Allow to target contracts for Reseller Organization

Please note that there is no interruption to reporting data collection during this maintenance.

If you have any questions, please contact us by creating a Support ticket.

Best Regards,
Your Triton Digital Team
Oct 27, 16:19 UTC
Metrics UI redirect to Realtime
Resolved - A fix has been applied and deep linking is working as intended. Tap users should now also be able to be taken to the Creative report normally from the TAP UI.
This incident is considered resolved.
Oct 27, 18:31 UTC
Identified - We have identified an issue with the Metrics UI which is preventing deep linking from taking users directly to a sub section of the Metrics UI. Users are being taken by default to the Realtime Metrics section despite trying to reach another sub section. This also affects the redirect to the TAP creative report button in flights.
We are actively researching a fix.
More information to come.
Oct 27, 15:10 UTC
Podcast Delivery Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 18:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 18:23 UTC
Scheduled - A planned software release will take place between October 13th 2025 and October 27th 2025 on all Podcast Delivery instances (Mediacasters).

This update introduces the following features and improvements:
- various internal improvements and bug fixes

Podcasting service will not be affected. Our teams unload the traffic from each software instances before doing an update and re-starting the instance.

Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out our Support team (https://help.tritondigital.com/docs/contact-support).

Best Regards,
Your Triton Digital Team
Oct 9, 19:22 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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