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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 2025 - 17:00 UTC
Scheduled - A software release will take place between 17:00 UTC, Monday March 31st and 17:00 UTC and Thursday April 10th 17:00 UTC.
Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release (6.10.7) will introduce the following features and improvements: - Critical bug fixes - SSL certificate update
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Mar 31, 202517:00 - Apr 10, 202517:00 UTC
AMERICAS
Under Maintenance
90 days ago
99.99
% uptime
Today
East - Live Streaming Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
West - Live Streaming Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Legacy Tap UI
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting - Inventory Availability Forecasting
Operational
90 days ago
100.0
% uptime
Today
Tap Explore
Operational
90 days ago
100.0
% uptime
Today
Media Buying API
?
Operational
90 days ago
100.0
% uptime
Today
Order Management System (OMS) Proxy
Operational
90 days ago
100.0
% uptime
Today
Yield-Op UI
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Analytics Dashboard
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Scheduled Reports
Operational
90 days ago
100.0
% uptime
Today
3rd Party Trackers & Programmatic Impressions
Operational
90 days ago
100.0
% uptime
Today
Metrics API (Advertising + Measurement)
Operational
We will be performing a core router software upgrade at our London data centre. This maintenance will take place on April 3rd between 18:00 UTC and 22:00 UTC.
The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) will stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) might get disconnected. In such cases, the system will failover on another available Media Gateway automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/. Posted on
Mar 26, 2025 - 18:52 UTC
Completed -
The scheduled maintenance has been completed.
Apr 1, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 18:00 UTC
Scheduled -
We will be performing a core router software upgrade at our Paris data centre. This maintenance will take place on April 1st between 18:00 UTC and 22:00 UTC.
The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) will stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) might get disconnected. In such cases, the system will failover on another available Media Gateway automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Mar 26, 18:49 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 18:00 UTC
Update -
"[Programmatic] Organization and User access rights to Programmatic pages" is removed from this scheduled maintenance.
Mar 31, 17:23 UTC
Scheduled -
[Overtone] Allow deleting multiple files from the creative library at once -> NEW [Programmatic] Organization and User access rights to Programmatic pages -> NEW [Tap Settings - Global Exclusions Rules] Delete rule and audit log functionalities -> NEW
Mar 31, 14:58 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 17:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 15:30 UTC
Scheduled -
A software maintenance will take place on Monday 2025-03-31 from 15:30 to 17:30 UTC.
This update introduces the following changes: * Backend technical update necessary to diminish reporting discrepancies between systems on IAB compliant triggered ad impressions.
Please note that there should be no interruptions to ad-serving or reporting data collection during this maintenance.
Best Regards, Your Triton Digital Team
Mar 28, 23:25 UTC
Resolved -
No further signs of issues have been observed. This incident is considered resolved.
Mar 28, 14:41 UTC
Monitoring -
Omny Studio experienced an issue where it was temporarily unreachable from 16:00 to 16:20 UTC. Our team is investigating the cause and monitoring the situation closely.
Mar 24, 18:30 UTC
Resolved -
The measures previously taken have sown to be successful in mitigating the issue. No further signs of issues have been observed. This incident is considered resolved.
Mar 28, 14:41 UTC
Investigating -
We have become aware of an issue affecting the Avails API where the API may return 502 errors (timeout) when making queries. Our team has implemented a stop-gap which should improve performance and is working on a permanent fix. More information to come.
Mar 25, 18:34 UTC
Resolved -
No further signs of issues have been observed. This incident is considered resolved.
Mar 28, 14:39 UTC
Monitoring -
The measures previously taken have sown to be successful in mitigating the issue. Our team will keep monitoring the situation closely. More information to come.
Mar 27, 19:51 UTC
Investigating -
We are currently investigating network issues with our Australia Live Streaming services. The issues caused momentary stream drops on March 22nd and 25th. Stop gap measures have been implemented and the network is currently operating under nominal conditions. More information to come.
Mar 26, 00:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 28, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 00:00 UTC
Scheduled -
A software maintenance will take place on Friday 2025-03-28 at 00:00 UTC.
This update introduces the following changes: - Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Mar 26, 19:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 27, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 01:00 UTC
Scheduled -
We will be performing a core router software upgrade at our Ashburn data centre. This maintenance will take place on March 27th between 01:00 UTC and 05:00 UTC.
The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) will stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) might get disconnected. In such cases, the system will failover on another available Media Gateway automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Mar 19, 17:18 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 UTC
Scheduled -
[Programmatic - AN - Packages] Display the correct percentage on table list -> FIX [UI-Component] Create table component that enables priority -> NEW
Mar 25, 15:25 UTC
Resolved -
The data is now populated in TAP Explore. This incident has been resolved.
Mar 25, 15:14 UTC
Identified -
The issue has been identified and the team is reprocessing the missing data, to ingest it to TAP Explore UI. More information to come.
Mar 25, 14:57 UTC
Investigating -
We are investigating an issue where the data for the 20th of March 2025 is missing in the Sell-Thru-Rate report from TAP Explore. No data has been lost. More information to come
Mar 25, 14:55 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 11:00 UTC
Scheduled -
We will be performing a core router software upgrade at our Los Angeles data centre. This maintenance will take place on March 25th between 11:00 UTC and 15:00 UTC.
The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) will stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) might get disconnected. In such cases, the system will failover on another available Media Gateway automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Mar 19, 17:16 UTC
Resolved -
This incident has been resolved.
Mar 24, 06:40 UTC
Identified -
A fix has been implemented and data is starting to flow back to Manadge. We are in the process of ingesting and processing the missing data for it to be available in the UI. We will report back once data is fully ingested. More information to come.
Mar 21, 06:06 UTC
Investigating -
We are currently investigating an issue affecting the data process flow, causing a delay in displaying data to Yield-Op Analytics Dashboard (Manadge) since 11:00 AM UTC (20 Mar). No data has been lost. More information to come.
Mar 21, 03:46 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 16:00 UTC
Update -
Following an issue discovered while deployment was under way, we have rolled back the deployment and extending the maintenance until tomorrow so we can address the issue. No services are affected by the issue. The maintenance will resume Thursday 2025-03-20 at 14:00 UTC and will last 2 hours.
Mar 19, 15:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 14:00 UTC
Scheduled -
A software maintenance will take place on Wednesday 2025-03-19 at 14:00 UTC.
This update introduces the following changes: - Backend technical upgrade of versions necessary to maintain the forecasting service and Avails-API
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Mar 19, 09:13 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 14:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 14:12 UTC
Scheduled -
Re-opening the maintenance.
A software release will take place between 2025-02-13 and 2025-03-20 UTC Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements: - Bug Fixes: Wrong SM Machine Name on FLV output Fixes and improvements to safeguard/sweeper management Improved robustness with bad HLS Pull sources Fixed rare issues with 48kHz streams
-Feature Implement support for failover streams
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Mar 13, 14:11 UTC
Completed -
The scheduled maintenance has been completed.
Mar 19, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 UTC
Scheduled -
[Programmatic - AN Packages] Update publisher API to return all deals linked to a package -> Improv [Tap Settings - Users] Add audit log overlay -> NEW [Overtone] New feature to copy Ad Unit -> NEW
Mar 18, 20:38 UTC