Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - We have resolved the issue with our connection to Google's Youtube Reporting API. New video podcast data has been flowing properly since May 12th. We are reprocessing missing data from April 28th to May 11th. We will provide an update upon data being up to date when the reprocess is complete.
May 14, 2026 - 13:37 UTC
Investigating - We have identified an issue with our connection to Google's Youtube Reporting API preventing us from gathering video podcast data. Users will not be able to see new data reported for April 28th onwards. There is a possibility that some clients will see incomplete data prior to April 28th as well. We are in contact with Google to restore this functionality. More information to come.
Apr 29, 2026 - 15:58 UTC
AMERICAS
Operational
90 days ago
99.92
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
96.8
% uptime
Today
TAP UI
Operational
90 days ago
100.0
% uptime
Today
TAP Explore
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Resolved -
The data pipeline was restored. Missing data has been reprocessed and is now available in the Manadge. Data is now flowing normally. This incident is considered resolved.
May 15, 21:39 UTC
Investigating -
We are currently investigating a data processing issue resulting in data being late in Manadge. Users will see no data since 12:00 (noon) UTC. More information to follow.
May 15, 19:59 UTC
Completed -
The scheduled maintenance has been completed.
May 14, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 14:00 UTC
Scheduled -
This update introduces the following change:
We will be updating the order in which the enrichment of data is done. Most enrichers will run in parallel, but most notably we will run the geo enrichment prior to some other enrichers.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
May 13, 21:15 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:00 UTC
Scheduled -
A software feature release will take place on Tuesday, May 12th at 20:00 UTC.
This update introduces the following changes: - The workspace selector button (available as a button in the bottom right of the Manadge UI in any workspace) now shows all workspaces you have the rights to access - The admin view previously available at https://app.manadge.tritondigital.com will no longer be available
If you have access to multiple workspaces, please access your workspace URL directly and switch to another workspace if required.
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
Although we anticipate minimal user disruption, some users may experience UI slowness or errors. If this occurs, please wait a short period before retrying your query.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
May 11, 16:04 UTC
Resolved -
This incident is considered resolved.
May 11, 18:22 UTC
Monitoring -
The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap. We are monitoring the situation closely.
May 8, 15:23 UTC
Investigating -
We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.
May 8, 08:29 UTC
Resolved -
This incident is considered resolved.
May 11, 18:21 UTC
Monitoring -
A fix has been deployed. Users should now see TAP Explore behave normally. We will be monitoring the situation closely.
May 8, 21:16 UTC
Identified -
The origin of the issue was identified. Our team is working on a fix. More information to come.
May 8, 19:20 UTC
Investigating -
We are investigating an issue in TAP Explore where users selecting the "Segment PoP" Report Type will cause the UI to go blanc. Our team is actively looking on restoring functionality. More information to come.
May 8, 19:05 UTC
Resolved -
Connectivity and services have now been fully restored to our London data centre. This incident is considered resolved.
May 6, 17:22 UTC
Identified -
The issue was identified to be a faulty network equipment. The equipment was replaced and our team is currently working on restoring connectivity and services to the data centre. More information to come.
May 6, 17:06 UTC
Investigating -
We are currently investigating a network instability affecting our London datacenter. Listener experience and ad delivery might be impacted. We will provide further updates as more information becomes available. Thank you for your patience.
May 6, 07:07 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 19:30 UTC
Scheduled -
A software maintenance & deployment of bug fixes will take place on 2026-05-05 at 07:30 PM UTC. This update introduces the following changes:
* Reinforcement of the 24-hour session duration in Metrics UI . * A fix for reports pulled via Metrics API, addressing cases where reports for the Netherlands could return no data.
The following components will be updated:
* Metrics UI
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
May 5, 16:11 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 UTC
Scheduled -
A software maintenance will take place on Tuesday, May 5th at 17:00 UTC.
This update introduces the following change: - Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
May 4, 14:38 UTC
Resolved -
This incident is now considered resolved.
May 5, 14:04 UTC
Monitoring -
We are currently monitoring an issue where users might have experienced momentarily where impression data was not displayed in campaign/flight tables in TAP UI. This was not impacting delivery.
May 4, 15:48 UTC
Resolved -
No further impact has been observed. This incident is considered resolved.
May 4, 16:58 UTC
Monitoring -
On May 1st between 18:55 and 19:55 UTC, our North American on demand ad servers experienced an abnormally high level of requests. This resulted in a temporary inability for our system to respond to On Demand Ad requests during this period. Ad Requests made to our other endpoints around the world were not affected. Our teams have mitigated the issue and we are monitoring the situation closely.
May 1, 19:58 UTC