Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - The issue has been identified to be a a cut in our provider's trans-pacific oceanic fibre line. Our service provider is planing for the repairs of the line. At the moment we do not have an ETA for the repairs but the provider is hinting at end of January. In the meantime, we are taking steps to mitigate the issue by moving traffic to other routes. Clients having listeners in Asia (Singapore) with services hosted in North America (such as SAM Broadcaster) will experience momentary service drops as we attempt to move traffic to other locations and routes. More information to come.
Dec 23, 2025 - 15:33 UTC
Investigating - We are currently experiencing network connectivity issues originating from one of our network providers. This issue is resulting in intermittent connectivity for stations operating on our Los Angeles and Singapore streaming infrastructure. Affected stations may experience intermittent connection instability, including brief service disruptions or degraded streaming performance. More information to come.
Dec 23, 2025 - 08:36 UTC
Identified - The issue is still being investigated by our development team. Due to the holiday code freeze, a fix is expected to be applied early January. More information to come.
Dec 23, 2025 - 15:31 UTC
Investigating - We are investigating an issue preventing users from creating, modifying and sharing new lineups in Podcast Metrics Lineups. Existing lineups, manual reporting in Explore as well as Saved Queries are unaffected. Only the functions in "Management" are affected. More information to come.
Dec 19, 2025 - 15:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 2025 - 21:00 UTC
Scheduled - A planned software release will take place between December 10th and December 24th on all Podcast Delivery instances (Mediacasters).
This update introduces the following features and improvements: - Various bug fix - ad break management improvements
Podcasting service will not be affected. Our teams unload the traffic from each software instances before doing an update and re-starting the instance.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out to our support team: https://help.tritondigital.com/docs/contact-support.
Best Regards, Your Triton Digital Team
Dec 10, 202521:00 - Dec 26, 202503:00 UTC
AMERICAS
Degraded Performance
90 days ago
99.97
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
99.99
% uptime
Today
TAP Explore
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Resolved -
This incident has been resolved.
Dec 19, 12:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results. Only newly created deals with DV360 and Xandr were impacted. More information to come.
Dec 18, 10:17 UTC
Investigating -
We are currently investigating an issue impacting deals synchronization with DV360. More information to come.
Dec 18, 08:43 UTC
Completed -
The scheduled maintenance has been completed.
Dec 11, 20:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:30 UTC
Scheduled -
[Phoenix] Update Modulith module detection and "close" InventoryService -> Debt [Phoenix] Deadlock between Bulk Update and Plan State Update -> Bug [Phoenix] Convert AbstractExportService into a standalone service -> Debt [Phoenix] Run jobs related to Event Triggers only when needed -> Debt [ms-security-object] Configure the preview apps for the branches of the service ms-security-object -> Debt
Dec 11, 20:29 UTC