Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 08, 2025 - 12:00 UTC
Scheduled - A software release will take place between May 8th 2025 and May 22th 2025 Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements: - Fix for problematic HLS players - Other internal fixes
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
May 8, 202512:00 - May 22, 202512:00 UTC
Identified - We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.
Apr 16, 2025 - 18:14 UTC
AMERICAS
Under Maintenance
90 days ago
100.0
% uptime
Today
East - Live Streaming Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
West - Live Streaming Delivery
Under Maintenance
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Legacy Tap UI
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting - Inventory Availability Forecasting
Operational
90 days ago
100.0
% uptime
Today
Tap Explore
Operational
90 days ago
100.0
% uptime
Today
Media Buying API
?
Operational
90 days ago
100.0
% uptime
Today
Order Management System (OMS) Proxy
Operational
90 days ago
100.0
% uptime
Today
Yield-Op UI
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Analytics Dashboard
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Scheduled Reports
Operational
90 days ago
100.0
% uptime
Today
3rd Party Trackers & Programmatic Impressions
Operational
90 days ago
100.0
% uptime
Today
Metrics API (Advertising + Measurement)
Operational
Resolved -
This incident has been resolved.
May 15, 23:26 UTC
Identified -
We have identified an issue with the data ingestion for Forecasting where flight created or updated int eh past 24 hours are not being taken into consideration in the forecasting calculations. Our team is working on applying corrective measures. More information to come.
May 15, 15:30 UTC
Completed -
The scheduled maintenance has been completed.
May 15, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:30 UTC
Scheduled -
[Programmatic] Multi-currency column next to prices -> NEW [UI-Component] Update Toast component to allow new parameter with extra information for error messages -> NEW
May 15, 15:57 UTC
Resolved -
The fix has proven to be effective. This incident is considered resolved.
May 14, 13:15 UTC
Monitoring -
A fix has been applied and we are monitoring the results.
May 13, 11:16 UTC
Investigating -
We are currently investigating an issue where stations that were not enabled for Yield-Op marketplace are showing programmatic activity. More information to come.
May 13, 08:56 UTC
Completed -
The scheduled maintenance has been completed.
May 8, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:00 UTC
Scheduled -
[Organization] Organization Modal - Search by PublisherID -> NEW [Open Marketplace] Create Open Marketplace FLOOR rule -> NEW [Programmatic - Ad Quality] add triton default values -> NEW [Programmatic Tap Settings] Add again the toggle for configuration pages -> NEW
May 8, 17:41 UTC
Resolved -
The flight Type is now back to being selectable in the flight creating and editing UIs. This incident is considered resolved.
May 7, 19:55 UTC
Identified -
The issue has been identified. A fix is being produced. More information to come.
May 7, 18:58 UTC
Investigating -
We are investigating an issue where users are unable to select the Flight Type when creating or modifying a flight in Tap. More information to come.
May 7, 18:53 UTC
Resolved -
All data has been processed and is displaying normally under expected data delays. This incidente is considered resolved.
May 7, 19:07 UTC
Identified -
We have identified an issue with our data processing mechanisms which is causing a delay in our podcast metrics data. Data is about 90 minutes behind at the moment. We are actively working on increasing processing capabilities to mitigate the issue. We are hopeful to have the system back to normal in approximately 4-5 hours. More information to come.
May 7, 13:21 UTC
Completed -
The scheduled maintenance has been completed.
May 7, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 14:00 UTC
Scheduled -
A planned software release will take place on 2025-05-07 at 14:00 hrs UTC. A maintenance update will take place at 2 PM UTC.
This update introduces the following features and enhancements: - Removing legacy dependencies from SSO service.
The following components will be updated: - SSO service
During this deployment window, users may experience temporary issues when attempting to log in. These interruptions are expected to be brief.
May 5, 18:16 UTC
Resolved -
This incident is considered resolved.
May 7, 13:18 UTC
Monitoring -
A fix has been applied. Data is now being shown normally and users should no longer be seeing errors. We will be monitoring the situation closely.
Apr 29, 16:46 UTC
Investigating -
We are investigating an issue where certain publishers will be seeing no data or errors displaying when loading the Realtime Listening UI (https://metrics.tritondigital.com/#/webcast/realtime). Our team is actively working on a fix. More information to come.
Apr 29, 16:01 UTC
Resolved -
Yield-Op Analytics Dashboard (Manadge) is now operative. This incident has been resolved.
May 5, 10:22 UTC
Identified -
We become aware of an issue with one of the network certificates when accessing Yield-Op Analytics Dashboard (Manadge) (manadge.tritondigital.com). The team is currently working on a solution. More information to come.
May 4, 18:34 UTC