Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
Monitoring - Omny services have returned to normal. Recording agents are now back to operating normally. Cloudflare’s incident is still open and so we will continue to monitor their progress. More information to come.
Nov 18, 2025 - 17:31 UTC
Update - Service has been restored to the Omny CSM as well as Omny.fm. We continue to work on restoring recording agent services following the Cloudflare issues. Cloudflare's incident is still open and so there may be future service interruptions as they work through their issues. More information to come.
Nov 18, 2025 - 16:23 UTC
Identified - Our partner Cloudflare are continuing to work through their outage. More information can be found by visiting their status page: https://www.cloudflarestatus.com Access to Omny and Omny.fm is unreliable at the moment as they continue to work through their issues. More information to come.
Nov 18, 2025 - 14:14 UTC
Investigating - We are aware of an issue with a third party service provider that is impacting access to all Omny services, including the CMS UI, omny.fm and audio playback. We are monitoring closely and further details will be provider as they become available
Nov 18, 2025 - 12:05 UTC
AMERICAS
Operational
90 days ago
99.97
% uptime
Today
Live Streaming Delivery - East
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Delivery - West
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Content Delivery Network APIs
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Programmatic Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
99.99
% uptime
Today
TAP Explore
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting
Operational
90 days ago
100.0
% uptime
Today
TAP Reporting - Inventory Availability Forecasting
Operational
Resolved -
This incident is considered resolved.
Nov 14, 14:57 UTC
Monitoring -
Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.
Nov 7, 19:43 UTC
Identified -
We have put preliminary mitigation measures in place and are working on implementing a fix. More information to come.
Nov 5, 20:40 UTC
Investigating -
We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.
Nov 4, 15:24 UTC
Monitoring -
Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced. We will continue to monitor the situation closely.
Oct 31, 17:44 UTC
Investigating -
We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.
Oct 30, 17:26 UTC
Completed -
The scheduled maintenance has been completed.
Nov 13, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 UTC
Scheduled -
This maintenance introduces the following change:
* Improved user experience flow for copying flights * New Identifiers Page - Enable Optable Enricher Configuration for Publishers * Tap Settings - Station tags: bug fixes on display station names * TAP Prog - Ad quality: bug fixes on displaying the complete rule list
Please note that there is no interruption to reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Nov 13, 15:52 UTC
Completed -
The scheduled maintenance has been completed.
Nov 13, 18:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 UTC
Scheduled -
[BAPI] update spot-converter base url to no make cross environment calls -> Task [BAPI] Fix reseller contract currency validation -> Bug [BAPI] IAB Category Code examples and Regex in OpenApi are incorrect -> Bug [BAPI] update tap-api bitbucket docker image version and fix bamboo build -> Bug [BAPI] Missing doc for organization capping -> Bug [BAPI] Add new role and category for AdBuilder Org Admins -> Feature [BAPI] Add ability to save notes in flights. -> Feature [BAPI] Add designation for `primary` orgs of publishers -> Feature [BAPI] Remove the stopgap limit put on Audit searches -> Debt [BAPI] Store the currency associated to contracts -> Feature [BAPI, Operative] Operative update setting external id operative incorrectly -> Bug [Ad-Separation-API, BAPI, Downstream Events Processor] Create a version endpoint for bapi services -> Feature
Nov 13, 17:50 UTC
Completed -
The scheduled maintenance has been completed.
Nov 11, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:00 UTC
Scheduled -
A software maintenance will be conducted on Monday, November 10th from 23:00 to 23:59 UTC. This maintenance will require a brief outage of the reports features (export, scheduler and extract API) during the maintenance window.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Nov 6, 18:54 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 UTC
Scheduled -
This maintenance introduces the following change:
* Default Flight Frequency Capping - You can now set your preferred capping rules once at org level, and they’ll be automatically pre-filled when you create a new flight
Please note that there is no interruption to reporting data collection during this maintenance.
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Nov 10, 15:53 UTC
Resolved -
This incident is considered resolved.
Nov 10, 16:07 UTC
Monitoring -
A fix has been applied. Users should once again be able to see OTI data. We will be monitoring the situation closely.
Nov 7, 21:36 UTC
Investigating -
We are investigating an issue preventing Tap from displaying the OTI data, which will show an error instead. We are actively working on restoring this functionality. This incident is not affecting ad delivery. More information to come.
Nov 7, 21:16 UTC
Resolved -
This incident is considered resolved.
Nov 10, 16:07 UTC
Monitoring -
A fix has been applied. Users should once again be able to access TAP without issues. We will be monitoring the situation closely.
Nov 7, 20:26 UTC
Investigating -
We are investigating an issue where certain users are unable to log into TAP. Those users will see a message saying they are not authorized to access TAP when they have valid users and credentials to do so. Our team is actively seeking a solution. More information to come.
Nov 7, 19:57 UTC
Resolved -
This incident has been resolved.
Nov 7, 06:25 UTC
Identified -
We have identified a network issue affecting services coming out of our São Paulo data centre. We are working on implementing mitigation measure. More information to come
Nov 7, 01:51 UTC
Completed -
The scheduled maintenance has been completed.
Nov 6, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:15 UTC
Scheduled -
[BAPI] Fix reseller contract currency validation -> Bug [BAPI] update tap-api bitbucket docker image version and fix bamboo build -> Bug [BAPI] Missing doc for organization capping -> Bug [BAPI] Add ability to save notes in flights. -> Feature [BAPI] Add designation for `primary` orgs of publishers -> Feature [BAPI] Remove the stopgap limit put on Audit searches -> Debt [BAPI] Store the currency associated to contracts -> Feature [Ad-Separation-API, BAPI, tap-downstream-events-processor] Create a version endpoint for bapi services -> Feature
Nov 6, 20:05 UTC
Completed -
The scheduled maintenance has been completed.
Nov 6, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 UTC
Scheduled -
A software maintenance will take place on Thursday, November 6th from 3:00 to 5:00 UTC on Thursday November 6th, 2025.
This maintenance will require a short outage of Tap Programmatic’s ability to add or update client configurations. Once the maintenance is over, Tap Programmatic services should resume as normal.
Please note that there should be no interruption to ad-serving or reporting data collection during the maintenance.
Best Regards, Your Triton Digital Team
Nov 3, 20:16 UTC
Completed -
The scheduled maintenance has been completed.
Nov 6, 02:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 00:01 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 31, 21:49 UTC
Scheduled -
We will be performing a maintenance in our Los Angeles datacenter to improve network reliability and system performance.
While we do not expect any impacts on our User interfaces, CDN and Advertising services, there may be brief localized server downtimes as services are moved to other locations before the maintenance. The redundancy in place for our services should make this short maintenance seamless and non impacting for end users, except for listeners connected on digital stations delivered through Sam Cloud which will experience a short downtime during this period.
Our team will be monitoring the situation closely throughout the scheduled maintenance.
If you have any questions or concerns, please feel free to reach out by opening up a Support ticket.
Best Regards, Your Triton Digital Team
Oct 31, 20:36 UTC
Resolved -
This incident is considered resolved.
Nov 4, 15:41 UTC
Monitoring -
Our team has applied a fix. Time-based frequency capping (hour/day/week/lifetime) should now be properly applied for podcast ad delivery. We are closely monitoring the situation.
Oct 28, 19:08 UTC
Identified -
We have identified a bug affecting podcast ad delivery that prevents time-based frequency capping (hour/day/week/lifetime) from being correctly applied. As a result, some listeners may have received the same ad more times than intended. Our team has investigated the issue and is actively deploying a fix. Once resolved, time-based capping will work as expected for podcast campaigns. We appreciate your patience. More information to come.
Oct 27, 13:16 UTC
Investigating -
We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected. Our team is actively working to identify the root cause and will provide further updates as soon as more information is available. More information to come.
Oct 24, 15:25 UTC